Knowledge Base

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Frequently Asked Questions

Can I use any media player with EngagePHD?

EngagePHD was designed to work with a wide range of media players and displays. We fully support LG's webOS platform, Samsung SSP, BrightSign, Windows 10, Windows 7, Apple IOS and displays running the latest Android OS. See a full list of supported digital signage displays and media players - Coming Soon

How much does EngagePHD cost?

EngagePHD is a subscription based digital signage platform. Each screen within your network requires the purchase of a unique license. Licenses are sold in one, two and three year terms. For a custom pricing quote contact us today

Does EngagePHD support beacons?

Yes. With the EngagePHD Beacon API, you have the ability to push and pull content to your audience. The API enables app developers to either: Interrupt on screen digital signage content based on mobile phone detection or push content to nearby mobile devices. For more information on how beacons work within EngagePHD, visit the Beacon API page within our Knowledge Base

Does EngagePHD require an onsite server?

No. The EngagePHD digital signage CMS was developed entirely on the cloud. This allows you to access and manage your digital signage network from anywhere in the world. Cloud based software eliminates the need of an onsite server. The only requirement is an onsite internet connection.

Do you offer training and support?

Yes. We are committed to ensure that you get the most of your digital signage investment. Each EngagePHD license includes unlimited training and 24/7/365 support.

How much media storage do you offer?

Each EngagePHD digital signage network gives you access to unlimited cloud media storage.